Phones Support: Up to 40 hours of phone support between the hours 9:00 am -5:00 pm M-F (PST)

24 Hour Emergency Phone Support: 5 Hours of phone support after hours "Lifeline"

Dedicated Service Technician: See: Bronze or Gold Packages

Remote Technician Controls: See: Gold Packages

 

Emergency Onsite Support: See: Bronze or Gold Packages

TCS™ Updates: See: Bronze or Gold Packages (Requires TCS Controls)

ND Test: See: Bronze or Gold Packages

Bi-Annual TCS™ Training: See: Bronze or Gold Packages

Bi-Annual System Inspection: Not Included

Bi-Annual System Maintenance: Not Included

Annual TCS™ Training: See: Bronze or Gold Packages

Annual System Inspection: Not Included

Annual System Maintenance: Not Included

 

Labor Discounts: 5%

Parts Discount: 5%

Discounts Part Allowence: See: Bronze or Gold Packages

On Site Parts Invetory: See: Gold Packages