Phones Support: Up to 50 hours of phone support between the hours 9:00 am -5:00 pm M-F (PST)

24 Hour Emergency Phone Support: Included

Dedicated Service Technician: Included

Remote Technician Controls: See: Gold Package (Special equipment required. Remote configuration of existing system can be quoted separately.)

 

Emergency Onsite Support: 72 Hours Response Time (Terms and Conditions Apply)

TCS™ Updates: Included

ND Test: Included: Annually

Bi-Annual TCS™ Training: Included: Annually

Bi-Annual System Inspection: Not Included

Bi-Annual System Maintenance: Not Included

Annual TCS™ Training: Included: Annually

Annual System Inspection: Not Included

Annual System Maintenance: Not Included

 

Labor Discounts: 10%

Parts Discount: 10%

Discounts Part Allowence: Up to $3,000.00

On Site Parts Invetory: See: Gold Package