Phones Support: Up to 40 hours of phone support between the hours 9:00 am -5:00 pm M-F (PST)

24 Hour Emergency Phone Support: Included

Dedicated Service Technician: Included

Remote Technician Controls: Included: Must have dedicated IP address. (Special equipment required. Remote configuration of existing system can be quoted separately.)

 

Emergency Onsite Support: 48 Hours Response Time

TCS™ Updates: Included

ND Test: Included: Annually

Bi-Annual TCS™ Training: Included: Bi-Annually

Bi-Annual System Inspection: Not Included

Bi-Annual System Maintenance: Not Included

Annual TCS™ Training: Included: Bi-Annually

Annual System Inspection: Not Included

Annual System Maintenance: Not Included

 

Labor Discounts: 10%

Parts Discount: 10%

Discounts Part Allowence: Up to $5,000.00

On Site Parts Invetory: Included